Frequently Asked Questions
Intro to FAQs..
Our sale is over two days, Monday and Tuesday, and take place at the beginning of every month. Please see our Auction Calendar for more information.
Anybody wishing to buy at auction must register at reception prior to the sale. Our auctions are open to the public and anyone is welcome to view without registering, however no bids will be accepted without a bidding paddle. Once you have registered with us once that number will be yours for every future sale.
We know that coming along to an auction for the first time can be a little daunting! We aim to offer a friendly welcome and will help you where we can. If you’re interested in visiting one of our auctions, simply come along during the viewing times (found here) and have a look at what’s on offer for the next sale – this is a good way to get a feel for the saleroom and offers plenty of time for you to browse at your leisure and talk with the staff if you have any queries.
If you’re not sure you’d like to bid in the room on the day or you can’t make it, you can leave commission bids with reception – these must be received by 10am on the morning of the sale. Any bids after that time we may not be able to execute on your behalf due to time constraints.
If you’d like to bid in the room, you will need to register at reception prior to the sale. You will be given a bidding paddle with a number that is assigned to you. When a lot comes up that you’re interested in, simply raise your bidding paddle or hand so the auctioneer can see it. If you’re the highest bidder you will win that lot – providing it has exceeded any reserve price. The auctioneer will need to note down your number when you win.
We have catalogues available to buy during your viewing, alternatively you can download a copy from the website.
We look forward to seeing you!
Every sale has a viewing time before the sale both on the day and on previous viewing days. If you need to register to bid we advise you leave plenty of time to do so as it may be busy.
On sale days we open at 9am, and the sale starts at 10am sharp!
Items will be entered into auction if deemed suitable by our valuers. In an instance where this is not possible, we will offer advice on alternative methods of sale or disposal.
Fees for buyers please click here.
Fees for sellers please click here.
We ask that payment for items is received within 48 hours of the sale ending, unless other arrangements have been agreed between the buyer and the Auctioneers.
We accept payment by BACS (bank transfer), cash, and card payments (£15 and above).